Q: What does the web site migration service involve? Will my site be safe?
A: When your current web hosting provider can no longer fulfill the necessities of your site, or if you suffer from regular downtime, or if you are forced to wait for hours for the client service team to respond to you, it may be smart to change your hosting provider, i.e. to transfer all the files for your websites as well as your databases from your current provider to your future provider. At Hostules, we realize that this can be difficult & time–consuming. That’s why we’ll do all that for you at no cost!Our expert technical staff reps will move your website content from your present web hosting provider to us. Our techs have extensive experience with website migration and can take care of everything – from a traditional WordPress weblog or Joomla™–based website, to an extremely elaborate, custom–built application.
Q: Just how long will the web site migration procedure take?
A: While we cannot give you a precise time window, because there are many factors, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our best to move your web site within 48h, and in some cases – within 24h (when the content is not large).
Q: Do you require anything from me before you begin transferring my web site?
A: We do not collect any sensitive information. We will require, though, the login info for your old web hosting account as well as the name of the website that you’d like to transfer.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: Will my website be unavailable during the transfer?
A: Your website will continue to work just like it did before with your old hosting provider. Once we are through with the transfer, your web site will be configured to work on our web hosting platform and we’ll alert you to preview it. If it is functioning correctly, all you will have to do is modify the NS resource records corresponding to your domain. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my old web hosting provider need to do anything?
A: Nope. We will never get in touch with your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We support all Linux–based web hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.