Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section incorporated into your Web Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed towards fixing any common issue that you may have, they are written by our support team of competent technicians.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of step–by–step video tutorials that detailedly illustrate how to remedy a common issue connected with your cloud website hosting plans account. You will find the how–to video clips in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a 60–minute ticket response time guarantee. Our qualified technicians will be at your disposal 24 hours a day to answer your inquiries and to settle any issue that you may encounter. Simply submit a technical support request from the Help Center and we will get back to you instantly.