Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all our cloud website hosting plans packages, meaning that every single advice request you email will be answered to in less than sixty minutes maximum. Our support staff members are qualified to instantly solve any issue and to offer you detailed guidance on any trouble that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any question you could have associated with Hostules’s solutions. Now we have technicians on duty most of the time to give you assistance at any time needed. You’ll be able to the ticket system or send us an e–mail whenever you want, or you can pick–up the telephone or make use of the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a substantial education base into the Control Panel allowing you to acquire handy step by step directions whenever you want. Each part of the Control Panel features its own contextual help area presenting a selection of how–to content articles. We have also made training videos to ensure that you get a more effective idea of the best way to complete any given task.