A 99.9% Server Uptime
The major benefit of constructing your own cloud website hosting platform is that you do not have to be worried about compatibility issues – you set up a given set of software applications in such a way as to work with a specific set of hardware parts. The outcome is something significantly more stable and dependable, because there are less possible risks of failure. We have set up our cloud hosting platform atop time–tested hardware components in addition to a seriously customized version of SELinux in an attempt to create an exceptionally secure and safe home for your own personal sites.
This is why, with all our cloud website hosting plans plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on first–rate hardware built by Juniper. Besides, on every single router, we have set up a firewall with a sophisticated set of rules with the intention to filter out all shady requests.
Therefore, in each of our datacenter facilities – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to minimize all possible risks with our cloud hosting plans and despite the fact that our company provides premium–quality support, there are situations when the client is just not content with what we offer. Or he needs to upgrade to a more powerful hosting solution, like a VPS server or a dedicated server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully pleased, you will receive a full refund.
24/7 Technical Support
In the event that you operate a web hosting firm, your technical support engineers are of paramount importance. This is why we’ve attentively gathered a highly proficient team of tech support engineers, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All questions are replied to in under one hour and our average support ticket response time is below twenty minutes!